Resources

Answers to the questions we hear most.

Can't find what you're looking for? A quick consultation is usually faster than searching for the exact answer.

Getting started

Before you book

01Is the initial consultation free?

Yes — the first consultation comes with no obligation to proceed. It's a conversation to understand your situation and tell you clearly what we'd recommend.

02Do I need to know exactly which service I need before booking?

No — if you're not sure, select "Not sure — please guide me" on the booking form and we'll help you figure it out on the call.

03Do you work with clients outside major cities, or abroad?

Yes — we work with individuals and businesses nationwide, and with NRIs abroad. Almost everything is handled remotely.

Documents & security

Handling your information

01How do I share documents securely?

Once an engagement begins, you'll be guided to a secure upload process — documents are never requested over unsecured channels.

02Who has access to my financial information?

Only the professionals directly working on your case. Your details are never shared with third parties beyond what's required to complete your filing or registration.

03How long do you retain my documents after an engagement is complete?

Only as long as necessary for the purpose they were collected, or as required under applicable record-keeping law — see our Privacy Policy for details.

Filing & compliance

What to expect

01What happens if I've missed a deadline?

It's usually fixable — a belated return or a compliance catch-up plan is common. Book a consultation and we'll assess the specifics.

02Can you help if I've already received a tax notice?

Yes — this is one of our most common engagements. The sooner you reach out, the more options are usually available.

03Do tax rules change every year — how do you keep filings accurate?

Yes, rules and rates are reviewed and updated every financial year (our calculators and guidance reflect FY 2025-26) — filings are always prepared against the current year's rules, not assumptions.

Working with us

How engagements are structured

01Will I have one point of contact throughout?

Yes — the person who understands your case at the start sees it through, rather than a rotating queue.

02What if my situation doesn't match any service page exactly?

Most real situations are a mix of a few things — that's exactly what the consultation is for. Describe what's going on and we'll tell you what applies.

03Is there a written agreement before work begins?

Yes — once we've discussed your situation, engagement terms are confirmed in writing before any billable work begins.

Ready when you are

Let's figure out exactly what your situation needs.

Book a consultation and we'll walk through it together — clear next steps, no obligation. No pressure, no jargon, just a clear read on what applies to you.

No spam
Your details stay private
Response within 24 hours

Thank you — we've received your details.

One of our Chartered Accountants will get back to you within 24 hours.

Rashmi Singh & Co.